Security is in our DNA

BankStatements is independently designed and vetted by world-class
security experts to ensure the highest levels of data protection and security.

Keeping your customer's information safe
is our highest priority

  • All data sent to our server is encrypted with 256-bit encryption and secured by 2048-bit keys.
  • Your customer's login credentials are never stored. They are securely discarded once they have been encrypted and passed to the bank.
  • The service is a one-time retrieval – it only happens with your customer's authorisation.
  • Secure data transmission is available to you by POST to a secure URL with PGP encryption.

Privacy is at the core of our service

  • BankStatements is Australian owned and developed technology.
  • Adherence to Australian privacy principles and laws is at the core of our service.
  • Our servers are located in secure Australian data centres.
  • Your customer's personal details are never shared with or sold to third parties.
  • Helps you meet your AML and KYC obligations.

Questions, comments or feedback? Get in touch

Call us on 0800 733 707 | Press 2 when prompted, and then press 3 when prompted | 9am to 9pm Monday to Friday NZST

If you're a financial services provider and you would like to learn more about our BankStatements service or provide feedback, please complete the form below and one of our team will respond to you as quickly as possible.

If you are applying for a loan through your lender or broker and you need to submit your bank statements, please contact your lender or broker directly and request the submission link.